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Refund Policy

Refunds will be issued on the following conditions: All Advance bookings booked with a credit card or debit card, Cancellations must be made 12 hours prior to pick up time. Any cancellations received less than 12 hours are subject to full charge.

Cancellations can be made either by telephone 0207 993 4989 by calling or by text message 0794 852 1995 or by email to contactus@londonairporttransfer.co

All refunds are subject to minimum fee of £10.00 (bank charges)

No refunds will be issued for the following
If the customer provides us with the wrong flight number.
Cancellations notified under 12 hours
If the passenger provides us with misleading information.
If the passenger books the car on the wrong date.
Customer was not available when the car arrives to the pickup point.